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axtlos

Legal

Privacy Policy

Last updated: June 13, 2026

1. Introduction

Axtlos ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at axtlos.com and use our consulting services.

By accessing our website or engaging our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information You Provide

  • Contact information: Name, email address, company name, and phone number when you submit our contact form or schedule a consultation.
  • Newsletter subscriptions: Email address when you subscribe to our insights newsletter.
  • Communications: Any information you provide in emails, messages, or other correspondence with us.
  • Engagement data: Information related to our consulting engagements, including project requirements and business objectives.

Information Collected Automatically

  • Usage data: Pages visited, time spent on pages, referral sources, and navigation patterns.
  • Device information: Browser type, operating system, and device characteristics.
  • Log data: IP address, access times, and server log information.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide our services.
  • Contact you by phone or text message about your inquiry and our services, where you have provided your number and consented. Consent to texts is not a condition of purchase, and you can opt out of texts at any time by replying STOP. Message and data rates may apply.
  • Send our newsletter and relevant insights (only with your consent).
  • Improve our website, services, and user experience.
  • Communicate about projects, deliverables, and service updates.
  • Comply with legal obligations and protect our legitimate interests.
  • Analyze website usage patterns to optimize content and performance.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

  • Contact form submissions: Retained for the duration of any resulting business relationship, plus 2 years.
  • Newsletter subscriptions: Retained until you unsubscribe.
  • Analytics data: Retained for up to 26 months.
  • Client engagement data: Retained for the duration of the engagement plus 5 years for legal and compliance purposes.

5. Cookies and Tracking Technologies

Our website uses essential cookies required for basic site functionality, and analytics cookies to understand how visitors interact with our site.

  • Essential cookies: Required for the website to function properly (for example, keeping you signed in to the client portal). These cannot be disabled.
  • Analytics cookies: Help us understand website usage and improve our content. We use Google Analytics for this purpose. These cookies are only set if you accept them via the cookie banner shown when you first visit the site.

When you first visit, we present a cookie banner where you can accept or decline analytics cookies. If you decline, Google Analytics is not loaded. You can also control cookies through your browser settings, and you can change your choice by clearing this site's data in your browser. We honor Global Privacy Control (GPC) signals where required by law. Note that some analytics we use (such as Vercel Analytics) are privacy-friendly and do not use cookies.

6. Third-Party Services

We may use the following third-party services that process your data:

  • Vercel: Website hosting and privacy-friendly, cookieless analytics.
  • Google Analytics (Google LLC): Website usage analytics. Loaded only if you accept analytics cookies. Google may process this data in the United States.
  • Web3Forms: Processes and delivers submissions from our contact and newsletter forms.
  • Supabase: Authentication and database for our client portal (stores your account and project information).
  • Calendly: Consultation scheduling.

Each of these providers maintains their own privacy policies governing the use of your information. We encourage you to review their respective policies.

7. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • With service providers who assist in operating our website and services.
  • When required by law, regulation, or legal process.
  • To protect the rights, property, or safety of Axtlos, our clients, or others.
  • In connection with a merger, acquisition, or sale of assets (with prior notice).

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal information.
  • Object to or restrict processing of your data.
  • Request data portability.
  • Withdraw consent at any time (where consent is the basis for processing).
  • Opt out of marketing communications.

To exercise any of these rights, please contact us at the address below. We will not discriminate against you for exercising any of these rights.

9. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, provides you with specific rights regarding your personal information, including the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, and the right to opt out of the "sale" or "sharing" of personal information.

We do not sell your personal information for money. However, our use of analytics and advertising cookies may be considered "sharing" under California law. You can opt out at any time by declining analytics cookies in our cookie banner, or by enabling a Global Privacy Control (GPC) signal in a supported browser, which we treat as a valid opt-out request.

To exercise your California rights, email info@axtlos.com. You may also use an authorized agent to submit a request on your behalf. We will verify your request before acting on it.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: